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PHONES FEATURES SYSTEM PRICING SUPPORT

  
Samsung OfficeServ 100 Features

SYSTEM FEATURES

         
Account Code Entry
 Forced-Verified
 Forced-Not Verified
 Voluntary
Account Code Key
Account Code Key
   One Touch
Administrator Program Key

All Call Voice Page
Attention Tone
Audio Message with Alarm
   Reminder (Timer)

Authorization Codes
 Forced
 Voluntary
Auto Answering on CO
Auto Attendant
Automatic Call Distribution
Automatic Hold
Background Music
Branch Group
Call Activity Display
Call Center
 Agent Busy
   /Manual Wrap-Up Key
 Agent Pin (ID) Numbers
 Agent Login & Logout
 Automatic Logout
 Automatic Wrap-Up Timer
 Priority Call Queuing
 Embedded Reporting Package
    Agent Statistics
    Call Statistics
    Group Supervisors
    Printed Reports
 OfficeServ DataView*
    UCD Statistics
    UCD Monitoring
    Wall-Style Display Window
Call Costing
Caller Identification (CID)
 Automatic Number
   Identification (ANI)
 Caller ID
 Calling Line Identification
Caller ID Features
 Name/Number Display
 Next Call
 Save Caller ID Number
 Store Caller ID Number
 Inquire Park / Hold
 Caller ID Review List
 Investigate
 Abandon Call List
 Caller ID on SMDR
 Number to Name
   Translation
 Caller ID to PSTN
 Caller ID to Analog Port*
Call Forwarding
 All Calls
 Busy
 No Answer
 Busy/No Answer
 Forward DND
 Follow Me
 External
 To Voice Mail
 Preset Destination
 Preset Forward Busy
Call Hold
 Exclusive
 System
 Remote
Call Park and Page
Call Pickup
 Directed
 Groups
 Established
Call Recording
Call Waiting/Camp-On

 
  Caller Emergency Service
   ID (CESID)

Centrex/PBX Use
Chain Dialing
Chain Forward

Class of Service
Common Bell Control

Computer Telephony
   Integration (CTI)*

 OfficeServ Link*
 OfficeServ EasySet*
 OfficeServ DataView*
 OfficeServ Call*
 OfficeServ Operator*
 OfficeServ Softphone*

 OfficeServ Open TSP**
Conference

 Add On
 Unsupervised
 Split
Conference Group*
Customer Set Relocation

Data Security
Database Printout
Daylight Savings Time-Auto
Dialed Number
   Identification Service
   (DNIS)
Direct In Lines

Direct Inward Dialing (DID)
 Day/Night Routing
 Busy or Camp-On Option
 MOH Source
 DID Call Limits
Direct Inward System
   Access (DISA)

Direct Trunk Selection
Directory Names
DISA Security
Distinctive Ringing
Distinctive Ringing
   Enhanced*

Door Lock Release
     (Programmable)

Door Phones
E & M Tie Lines
Executive Barge-In
   (Override)

 Station or Trunk
 With/Without Warning Tone
External Music Interfaces
External Page Interfaces
Flash Key Operation
Flexible Numbering
Ground Start Trunks
Group Busy Setting

Hot Line
In Group/Out of Group
Incoming Call Distribution
Incoming/Outgoing Service
Individual Line Control
IP Keysets*
ISDN Call Progress Monitor
ISDN Service
 Primary Rate Interface
 Basic Rate Interface
LAN Interface*
Least Cost Routing
Live System Programming
 From Any Digital Keyset
 With a Personal Computer
 With Remote ITP Keyset*
Meet Me Page and Answer
Memory Protection
Message Waiting
   Indications

Message Waiting Key
Microphone On / Off
   per Station
  Mobility Solutions
Multiple Language Support

Music On Hold Flexible
Music On Hold Sources
Networking*
 QSig over IP
 QSig over PRI

Off Premises Extensions (OPX)
OfficeServ Wireless*
Operator Group
Overflow
 Operator
 Station Group
Override Codes

Paging

 Internal Zones
 External Zones
 All External
 Page All
Park Orbits
Prime Line Selection

Priority Call Queuing*
Private Lines
Programmable Line Privacy
Programmable Timers
Recalls
Recall to Operator
Redial Review

Remote Programming-PC
Ring Modes
 Time Based Routing Plans
 Automatic/Manual
 Holiday Schedule
 Temporary Override
Ring Over Page
Secretary Pooling
Single Line Connections
Speed Dial Numbers
 Station List
 System List
Speed Dial by Directory
Station Hunt Groups

 Distributed
 Sequential
 Unconditional
Station Message
   Detail Recording (SMDR)
Station Pair
System Alarms
System Maintenance Alarms
System Directory
Tenant Services
Toll Restriction

 By Day or Night
 By Line or Station
 Eight Dialing Classes
 Special Code Table
Toll Restriction Override
Tone or Pulse Dialing
Traffic Reporting
Transfer

 Screened / Unscreened
 Voice Mail Transfer Key
 With Camp-On
Trunk Groups
Uniform Call Distribution
Universal Answer
Virtual Extensions
Voice Mail

 Inband Signalling
 Integrated (In-Skin)
Voice over IP (VoIP)*
Walking Class of Service
Wireless Handsets

*Software version 2.4x or higher.
**By special request.
 
             

DISPLAY FEATURES


 
         
Account Code Display
Call Duration Timer
Call for Group Identification
Call Processing Information
Caller ID Information
Calling Party Name
Calling Party Number
 
Conference Information
 
  Date and Time Display
Dial by Name
Dialed Number
Enhanced Station Programming
Identification of Recalls
Identification of Transfers
Message Waiting Caller
   Number

 
  Outside Line Identification
Override Identification
Programmable Message
   Display
Soft Keys
Stopwatch Timer

Text Messaging
UCD Supervisor Displays
 
             
STATION FEATURES

 
         
Add On Modules
Appointment Reminder
Auto Answer on CO
Automatic Hold
Automatic Privacy
Background Music
Busy Station Callback
Busy Lamp Field (BLF)
Call Coverage Key*
Call Forwarding

Call Forwarding Override
Call Logs*

Call Pickup
Direct Station Selection (DSS)
Do Not Distur
b (Override)
Do Not Disturb (Programmable)

Door Lock Release
 
  Exclusive Hold
Group Listening
Headset Operation
Hearing Aid Compatible
Line Queuing with Callback
Line Skipping
Loud Ringing Interface
Manual Signalling
Message Waiting Light
   Indication
Mute Microphone / Handset
Off-Hook Ringing
Off-Hook Voice Announce
One Time Do Not Disturb
One Touch Dialing Keys
On-Hook Dialing

Privacy Release
 
  Programmable Keys
Programmed Station
   Messages
Protection from Barge-In
Pulse to Tone Switchover
Redial

Remote Hold
Ring Modes
Ringing Preference
Speakerphone
Station Lock
Terminal Status Indicator
Tri-Colored Lights
Volume Settings
Wall-Mountable Keysets
 

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Samsung OfficeServ 100 Features